Contacts & Definitions — Tips

Contacts & Definitions — Tips & Tricks

What this screen is for. Look up who to contact for warehouse issues and what screen terms officially mean.

What you do here

• Start with the Logistics Manager, Alex Tipton, for bins, counts, picks, or scan issues.
• Contact Dave Cantin, Business Consultant, for system rules, access levels, or change requests.
• Contact Connie Corkern, Administration, for cost, purchase order, or vendor bill questions.
• Escalate to Jeff Cantin, President, only for final say or urgent issues nobody else can clear.
• State the SKU and what you expected to happen when asking a question.
• Quote any on-screen message exactly when reporting a problem.
• Check the Word on the screen table to confirm what a term like Requirement, Pick, or Variance means.
• Tell the Logistics Manager if the floor uses a term not listed in the table so it gets added.

Watch out

• A Requirement is only a request for material, not proof it is actually in stock.
• Saving a Buy list does not order anything; purchase orders are still keyed in by hand.
• A Hold on an RO Inbox line never blocks the rest of the order but needs a typed reason to clear.
• Only Rush priority can be set or cleared in this app, and only by an Admin or Level 1.